Privacy policy

Processing and storage of your data

CLADIX BV may process personal data about you because you provide it to CLADIX BV yourself by filling in a contact form on the website. CLADIX BV may process the following personal data:

• Your first and last name
• Your company details
• Your address details
• Your telephone number
• Your e-mail address

CLADIX BV keeps your personal data no longer than necessary for the stated purpose, taking into account our need to answer queries, solve problems, improve services, offer new services and comply with legal requirements.

Why we process your data
We process personal data for various purposes. In doing so, we always process only the data necessary to fulfil our intended purpose.

The following purposes require us to use your personal data:

• Processing visitor requests or delivering requested documentation;
• Replenishing our customer database;
• Registering purchased products;
• Optimising our customer service;
• Resolving any customer problems with products;
• Promoting products and services by CLADIX BV and its affiliates;
• Communicating personalised messages and actions based on collected
• information about your use of our websites, using cookies or similar techniques;
• Analysing and optimising the user experience on our website;
• …

Accessing your data

You have the right to access, correct or delete your personal data where the legal conditions allow. You can request to see your personal data and have them corrected if necessary. Users can always email info@cladix.be for this purpose.

Protection of your data

CLADIX BV attaches great importance to the protection of privacy and processes the personal data it receives with the necessary care. Personal data are those data that allow us to identify you as a person, whether or not we actually do so. By using our website or communicating your personal data to us, you accept the practices described in this privacy statement.

CLADIX BV only discloses your personal data to third parties if this is necessary to execute an agreement with you, or to comply with a legal obligation. In any other case, data will not be passed on to third parties without your prior active approval.

Cookies

CLADIX BV uses cookies to improve the use and functionality of our website and to better understand how visitors use it and the tools and services offered on those sites. By using our website, you agree to our use of these cookies.

Cookies are small text files placed on your computer by the websites you visit. They are very common and are used to make websites function or function more efficiently and to provide information to website owners. They help us better tailor our website to your personal needs, improve its usability, receive customer satisfaction feedback and communicate with you elsewhere on the internet.

CLADIX BV uses Google Analytics to track how our website is used and to generate reports about our website. By using this website, you consent to the processing of the information by Google in the manner and for the purposes described above.

Intellectual property rights

The contents of this site, including trademarks, logos, drawings, data, product or company names, texts, images, etc. are protected by intellectual rights and belong to CLADIX BV or entitled third parties.

Klachten of opmerkingen

Mocht u om een of andere reden het gevoel of bewijs hebben dat wij uw gegevens niet correct behandelen, kan u dit melden bij ons via info@cladix.eu. We zullen samen naar een passende oplossing zoeken.